Buyaa Merchant App Privacy Policy
1. Introduction and Scope of Application
Buyaa‑Merchant is a mobile application dedicated to merchants on the Buyaa platform. Its features include merchant registration, store information management, product information publication, and in‑app chat communication with buyers.
This platform does not provide online order management, online payment processing, or payment collection services. All transactions are completed directly and offline between merchants and consumers.
This Privacy Policy applies exclusively to the Buyaa‑Merchant App. By using this App, you agree to the terms of this Policy; please do not use the App if you disagree. This Policy and the Buyaa Merchant Onboarding Service Agreement carry equal legal effect and together constitute the complete agreement between the parties.
2. Information Collected
2.1 Information Submitted Voluntarily by Merchants
Merchant Account Information: Username, mobile phone number / email address, login password.
Public Store Information: Store name, physical business address, public contact number — this information will be publicly visible to all users of the platform.
Business Qualification Documents: Identification documents, business license, industry‑specific operation permits — used for qualification verification during onboarding.
Product Information: Product images, titles, descriptions, and prices uploaded by merchants. Pursuant to the Merchant Onboarding Agreement, the platform is granted a permanent, non‑exclusive, royalty‑free license to use product images for platform promotion and marketing.
Customer Service Communications, feedback, and complaint content.
2.2 Automatically Collected Anonymous Non‑Identifiable Information
To ensure App stability, assist in troubleshooting, and support security risk control: device model, operating system version, session logs, crash logs, pages accessed, and access time.
Important: This App does not automatically access device location, contacts, SMS, or photo gallery. Images are only uploaded to the server when you manually select and submit them. No bank card or payment information is collected.
2.3 Content Uploaded Voluntarily
Product images and images sent via chat are uploaded to the server only upon your manual selection. The App will not silently scan your device’s photo gallery.
3. Purposes of Information Processing
Account login authentication, identity verification, and merchant qualification review;
Retaining chat history and enabling communication with buyers;
Displaying store and product information to platform users;
Conducting compliance reviews of store and product content;
Diagnosing technical issues and improving system stability;
Implementing risk control and identifying prohibited or fraudulent content;
Processing merchant inquiries and complaints;
Compiling anonymous usage statistics for service improvement;
Complying with the laws of the Republic of Djibouti and responding to lawful official requests.
4. Information Sharing and Disclosure
The platform will never sell merchant personal or store information to commercial third parties.
Data may be disclosed only under the following circumstances:
• With the merchant’s explicit consent;
• As required by applicable laws, courts, or competent government authorities of Djibouti;
• To protect the platform and consumers, and to prevent fraud and illegal activities.
Chat messages are visible only to the corresponding buyer. Store name, physical address, and contact information are public and may be viewed by all platform users.
This App contains no third‑party advertising SDKs and no independent third‑party data collection components.
5. Data Storage, Security, and Retention Period
All data is stored on encrypted cloud servers.
Account and qualification documents: Retained for the duration of your service relationship. Upon voluntary account termination, personal identification and qualification documents will be deleted; product images remain retained under the granted license and may continue to be used for platform promotion — this authorization survives account closure.
Chat records: Retained while your account is active; deleted upon account termination.
Anonymous crash logs: Retained for a maximum of 90 days, except where legal retention requirements apply.
6. Merchant Rights
Log in to view your account, store details, and qualification documents;
Modify your username, linked email address / phone number, and publicly displayed store information via the App;
Request account termination. Account termination does not revoke previously granted licenses for the use of product images, except where otherwise required by law;
Discontinuing use of the App constitutes withdrawal of consent to this Privacy Policy.
To exercise your rights, contact us at: buyaa@visionstarspace.com. We will respond within a reasonable timeframe.
7. Policy Revisions
We reserve the right to revise this Privacy Policy. Updated versions will be published within the App. Continued use of the App following publication constitutes acceptance of the revised terms. Material changes will be brought to your attention by prominent notice.
8. Applicable Law
This Privacy Policy shall be governed by the laws of the Republic of Djibouti.
9. Contact Information
Operator: VisionStar Space Technology Limited
Email: buyaa@visionstarspace.com